Privacy Policy

1. Introduction

Welcome to TheEventGallery ("we", "our", or "us"), operated by BAJAJ DIVYA (trading as TheEventGallery), Surat, Gujarat, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.theeventgallery.in and our mobile application.

By using our services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Identification: Name, email address, phone number, and profile photo when you register.
• Payment Information: Transaction data processed via our payment gateway (Razorpay). We do not store full card details; payment data is handled by our PCI-DSS compliant payment partner.
• Biometric / Facial Data: Selfie images uploaded for AI-powered face-recognition photo matching. These are stored securely and used solely to identify photos of you within your authorized events.
• Event Data: Photos, videos, and metadata uploaded as part of event galleries.
• Usage Data: IP address, browser type, pages visited, time spent, and device information collected via analytics tools.
• Communication Data: Messages you send us via contact forms, email, or WhatsApp.

3. How We Use Your Information

• To create and manage your account and deliver our services.
• To process payments and send transaction-related communications.
• To enable AI face recognition for personalized photo delivery.
• To send service updates, invoices, and support responses.
• To improve our platform through usage analytics.
• To comply with legal obligations under Indian law (IT Act, 2000 and DPDP Act, 2023).

4. Sharing of Information

We do not sell your personal data. We may share data with:

• Payment Processors: Razorpay, for secure transaction processing.
• Cloud Storage Providers: Google Firebase / AWS for hosting event media.
• Analytics Providers: Google Analytics for usage insights.
• Law Enforcement: When required by applicable law or court order.

5. Data Retention

We retain your personal data as long as your account is active or as required to provide services. Event galleries and media are retained per your subscription plan. Facial recognition data is deleted upon your request or upon account closure. Payment records are retained for 5 years as required by Indian tax regulations.

6. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

7. Your Rights

Under applicable law, you have the right to:

• Access and obtain a copy of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent at any time for data processed on the basis of consent.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at hello@theeventgallery.in.

8. Security

We implement industry-standard security measures including SSL/TLS encryption, secure Firebase storage, and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related queries or to exercise your rights, please contact: